Privacy Policy

Privacy Policy for Voiceware LLC

Effective Date: April 10, 2023

Voiceware LLC (“Voiceware,” “we,” “us,” “our”) values the privacy of our website visitors and customers (“you,” “your”). This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, (“Website”), and our products and services (collectively, “Services”).

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website homepage or by sending you an email notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, job title, company name, and any other information you choose to provide.

When you use our Services, we automatically collect certain information about your device, browsing actions, and usage patterns. This includes information about your computer or mobile device, IP address, browser type, referring/exit pages, and the pages and files viewed on our Website. We may also use cookies and similar tracking technologies to collect information about your interactions with our Website and Services.

2. Use of Information

We may use the information we collect for a variety of purposes, including to:

  • Provide, maintain, and improve our Services;
  • Respond to your inquiries, support requests, and other communications;
  • Personalize and improve your experience using our Services;
  • Send you technical notices, updates, security alerts, and other administrative messages;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate, and prevent fraud and other illegal activities;
  • Enforce our policies and comply with legal obligations;
  • Carry out any other purpose described to you at the time the information was collected.

3. Disclosure of Information

We may share information about you as follows:

  • With our service providers and business partners, such as payment processors, customer support providers, and analytics providers;
  • With other users of our Services, to the extent necessary to provide the Services to you;
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case we will use reasonable efforts to notify you before your personal information is transferred or becomes subject to a different privacy policy;
  • With law enforcement, government officials, or other third parties when we are required to do so by law or in response to a subpoena, court order, or other legal process;
  • To enforce our agreements, policies, and terms of service;
  • With your consent or at your direction.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. You are responsible for maintaining the secrecy of your login information and any passwords.

5. Your Choices

You may decline to provide information to us, but this may limit your ability to use our Services. You may also opt out of certain communications from us by following the unsubscribe instructions in those communications.

6. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe that we might have any information from or about a child under 13, please contact us using the contact information provided at the end of this Privacy Policy.

7. California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”), including the right to request access to and deletion of your personal information, the right to know what personal information we have collected about you, and the right to opt-out of the sale of your personal information. To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy.

8. International Users

Our Services are hosted in the United States and intended for users located within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and central database are located. By using our Services, you consent to the transfer of your information to the United States and its use and disclosure in accordance with this Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Voiceware LLC
9555 SW 175th Terrace
Palmetto Bay, FL 33157
Phone: (305) 503-7782

We will respond to your inquiry within a reasonable time and in accordance with applicable laws.