VoIP Systems USA Hosted PBX can support 2, 3, 4 or larger digit extension dialing
Transfer a call to another Extension, Call Group, or Phone Number without announcing the party being transferred
Allows you to place calls on hold, play music or a commercial while the Caller is On Hold
Route calls from a unique DID Number to any Auto Attendant, Call Group, Call Queue, Extension, or Phone Number
Automatically forwards your calls to an Extension, Phone Number or Ring Group
Route calls based on the number that was dialed where calls may be routed to an Auto Attendant, Call Group, Call Queue, Extension, or Phone Number
Automatically forwards your calls to an Extension, Phone Number or Ring Group
A desktop phone feature that simulates a phone being off-hook sending all calls directly to voicemail
Indicates Incoming Call and Caller ID while another call is in process
Used to route calls in a call center environment to the appropriate agents, based on factors such as time availability and priority levels
A service & phone feature that automates the dialing of pre-determined phone numbers
Call queues are used to route calls in a first-In first-out manner to the appropriate Call Group or Extension
Forward your calls locally or remotely using the phone or Web Portal
Allows routing decisions based on time and date with multiple scheduling options available
Dial another user’s extension by activating the phone or overhead speaker to make an announcement
Web based user interface that allows users to configure their Hosted IP Phone System to create Call Groups, view Call Detail Records, Billing Information, and more
After making or receiving a call, a user may conference in any third party or more for a Conference Call
After a voicemail is received, a WAV File that can be played on your PC or Mobile Device is sent to your email including the Date, Time & Duration of the Call
Multiple on-site and outside callers can simultaneously participate in password-protected Conference Calls
Enter an SMS address in the Portal and the System will send a shorter text message to your device
Setup a telephone number to dial directly to an Auto Attendant where callers are then presented with predefined options
Block Phone Numbers disabling them from calling your Hosted IP Phone System
Setup a telephone number to ring a specific extension first or a Call Group to enable sequential or simultaneous rings
Selectively record calls for training or documentation purposes
Set up a telephone number to dial directly to a desktop phone or extension
Use default on-hold music, or you can upload your own custom music & messages
Voicemail with an extension or use an Announce Only Voicemail to provide customers with a Recorded Message
Access real-time user and call analytics from within your account in our client web-based portal
Enables multiple extensions to be joined as a group enabling calls to be routed sequentially or simultaneously to that group
We provide E911 Service whereas the phone number associated with your location is registered with the national E911 database
Setup a personal assistant to Find You / Follow You at up to five 5 locations
Service in which a toll free number can be routed to a specific Auto Attendant, Call Group or Queue, DID Number
Transfer a call to an Extension, Call Group, or Phone Number after announcing the party being transferred
For additional information and to learn how your company can benefit from Enterprise-grade VoIP Services, contact us at: (305) 503-7782.
Learn more about how your business can grow and handle customers calls without missing a beat and eliminating downtime, call us, we have your number.