Data Backup and Recovery

Voiceware offers our comprehensive Managed IT Services and uses reasonable efforts to service and maintain all Customer Systems in accordance with the following:

  • 14 days Backup Image Retention (for servers in our Cloud)
  • Backup Restoration Support
  • Backup Selection and Retention Management and Support
  • Backup Monitoring and Reporting
  • Backup Error and Failure Support
  • Client Alerting for Critical Backup Events
  • Quarterly Backup Restoration and Recovery Testing