Here’s What Makes Voiceware Services Unique and Reliable:
Accessible: We operate across the United States in more than 2 major metropolitan markets, and our pricing caters to small, medium and large enterprise sized businesses.
Flexible solutions designed just for your business: Voiceware offers a completely customized solution based on your business needs, not ours. We customize each phone service to the client’s needs and critical business requirements. Whether you are needing five extensions or have a greater need such as a 100 staff member call center solution, we have you covered.
Reliable; backed by strong, fully owned and operated technology infrastructure: Our fully managed, redundant IP system has 99.9% availability and built-in disaster recovery with geo-redundant servers across the domestic U.S. – our support is also local with U.S. based support only.
Satisfaction Guaranteed: We pride ourselves in superior service and going above and beyond for our customers. As a result, existing clients refer more than 90% of our new customers. We go that extra mile for each of our customers, regardless of size and scope of business.
Network Visibility: We proactively monitor customer networks to ensure that any internet related service disruptions do not affect your VoIP services. We engage with customers in being that trusted partner that remotely watches over your critical business operation to anticipate and advert any business disruptions.
Service Satisfaction: We guarantee our service satisfaction, to the degree that we offer no penalty contractual agreement cancellations based on specific issues if our services are not rendered as expected as per our SLA agreements. Your peace of mind and continued operation is our #1 goal.